Archived Conversation: Kyle and Support

KYLE: Hi, I have a problem to report
SUPPORT: Please enter your client number
KYLE: 344/C/NC/WAT/NID/-4
SUPPORT: Thank you. How can I help?
KYLE: well I had a drone break down on me
SUPPORT: Can you provide additional details?
KYLE: it don't fly
SUPPORT: Thank you. Is the battery charged?
KYLE: battery is busted
SUPPORT: Busted?
KYLE: yeah, happend when it did a nosedive in the dirt I guess
SUPPORT: Could you please provide me with the flight data logs?
KYLE: sure
KYLE: log.12.34443.xcif
SUPPORT: From what I see here, it appears a user took manual control of the drone.
SUPPORT: Then flew the drone into a store to pick up a six pack of beer.
SUPPORT: Then collided with a street light.
KYLE: wha... seriously?
SUPPORT: Under user profile KYLE CONNORS.
KYLE: don't ring a bell to me
KYLE: so can it still be repaired under warranty?
SUPPORT: No, I'm afraid not.
SUPPORT: Manual control of a drone violates the terms of the warranty.
KYLE: well shoot... thanks anyway I guess
SUPPORT: Is there anything I can help you with today?
KYLE: nah, don't think so